FAQ
Frequently Asked Questions
What are your shipping costs?
We offer free shipping on all orders over €100. Orders below that amount will incur a standard shipping fee of €4.95.
Can I return items?
Yes, products may be returned within 30 days in unused condition, with original tags and packaging. See our for full details.
How long does delivery take?"
Delivery times vary by location:
- Netherlands: 5-10 business days
- Belgium: 7-12 business days
- Germany: 7-14 business days
- Other EU countries: 10-20 business days
Orders are processed within 2-5 business days before shipment. We use a dropshipping model with products shipped from the US, EU, or China depending on availability. You will receive tracking information once your order has been shipped.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. Use it to follow your parcel in real time.
What if my product arrives damaged?
If your item arrives damaged or incorrect, please email us immediately. We’ll inspect the issue and resolve it quickly — either by sending a replacement or offering a refund.
Do you have a customer service contact email address?
Yes! Please reach out via email:
Do you offer international shipping?
Yes, we ship internationally. Shipping fees and delivery times may vary by destination. Please contact us before placing international orders for specific information.
How do I request a return?
Simply email us at: Bazaar.online.net@gmail.com Once approved, you’ll receive a return shipping label and instructions.
Can I exchange an item?
We do not process direct exchanges. You can return your item and place a new order for the desired product once your return is accepted.
Are sale items refundable?
No, sale items and gift cards are non-refundable unless they arrive damaged or defective.
Do you offer support in Dutch?
Yes, customers may reach out in either English or Dutch we’re happy to help in both languages.
Where do your products come from?
We work with reliable international suppliers and distributors. Our products are shipped from various locations worldwide to ensure the best quality and pricing. This means delivery times may vary.
How long does delivery take?
Standard delivery takes 10-20 business days. We ship internationally from our trusted supplier network. You will receive a tracking code once your order has been shipped so you can follow your package every step of the way.